At Nazo Kids (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
- Information We Collect
We collect information that you voluntarily provide to us, including but not limited to:
Personal details: name, email address, phone number, shipping and billing address
Payment information: credit/debit card details or other payment method data (processed securely by third-party gateways)
Account credentials if you create an account with us
Order details and purchase history
Interactions with our website, such as IP address, device details, browser type, and cookies
- How We Use Your Information
Your information is used to:
Process and fulfil your orders, including shipping and delivery
Communicate with you about your order, updates, and customer service inquiries
Improve our website, services, and product range
Send you promotional emails or marketing communications only if you have opted in
Prevent fraud and ensure the security of transactions
- Sharing Your Information
We do not sell or rent your personal information. We may share necessary data with:
Delivery partners to ship your orders
Payment processors to process payments securely
Legal authorities as required by law (e.g., for compliance or investigations)
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and customise marketing. You can control cookie preferences via your browser settings but disabling cookies may affect website functionality. - Data Security
We implement industry-standard security measures, including encryption and secure servers, to protect your personal and payment information. However, no method of electronic transmission is 100% secure, so we cannot guarantee absolute security. - Your Rights and Choices
You have the right to:
Access, update, or correct your personal information
Opt out of marketing communications at any time by following the unsubscribe link or contacting us
Request deletion of your data, subject to legal and operational requirements
To exercise any of these rights, please don’t hesitate to contact us at nazokids7@gmail.com.
- No Refund Policy
Please note that we do not offer refunds. We provide replacements only for defective or damaged products. Replacement requests must be made within 3 days of delivery with valid proof (photos or videos). - Children’s Privacy
Our services are meant for buyers aged 18 and above. We do not knowingly collect personal information from children under 18. - Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date. Continued use of our services means you accept the updated policy. - Contact Us
For any privacy-related questions or concerns, email us at nazokidshelp@gmail.com.